FAQ

Frequently Ask Questions.

1. What payment methods are accepted by Asrar Al Andalus?

•We accept payments via credit/debit card,and  bank transfer, l to accommodate different preferences and ensure secure transactions.

2.Can I cancel my trip after booking?

•Yes, cancellations are possible but subject to certain penalties depending on how close the cancellation is to the departure date. The specifics of these charges can be found in our cancellation policy.

3.What does the price of a travel package include?

•The price typically includes transportation, accommodation, airport taxes, and any other services mentioned in the travel package like technical assistance during the trip. Extras such as visas, meals not stated, and personal expenses are generally not covered.

4.How can I make changes to my reservation?

•Changes can be made but might incur a fee, depending on the nature of the change and the proximity to the travel date. It’s best to contact our customer service for detailed guidance.

5.What should I do if I have special dietary requirements?

•Please inform us at the time of booking, and we will do our best to accommodate your dietary needs throughout the trip.

6.Are there any additional fees I should be aware of when booking?

•Additional fees may apply for certain special services, optional excursions, and under certain promotional offers. All necessary fees will be clearly communicated during the booking process.